🎧 Henyo BPO — Business Directory Profile

📍 Business Name

Henyo BPO

📌 Location

Metro Manila, Philippines (Serving clients nationwide and globally through remote and hybrid operations)

🧭 Description

Henyo BPO is a business process outsourcing (BPO) solutions provider delivering reliable, scalable, and cost-effective support services for startups, SMEs, and enterprise clients. The company specializes in customer support, back-office operations, sales support, and digital assistance to help businesses streamline processes and improve efficiency.

With a strong focus on performance, communication, and service quality, Henyo BPO enables companies to reduce operational costs while maintaining high standards of customer experience and productivity.

👤 Who We Are

Henyo BPO is a team of skilled professionals dedicated to delivering high-quality outsourcing services tailored to business needs.

Operating under the leadership of Roland Diaz, the company combines operational expertise with digital tools to provide efficient and scalable solutions.

Core values include:

• Service excellence and reliability
• Efficiency and productivity
• Client-focused solutions
• Continuous improvement

🎯 What We Do

We provide end-to-end outsourcing services designed to support daily operations and business growth, including:

• Customer Service and Support (Voice & Non-Voice)
• Back-Office and Administrative Support
• Sales Support and Lead Generation
• Data Entry and Data Management
• Email, Chat, and Social Media Support
• Virtual Assistant Services

🎁 What We Offer

🎧 Customer Support Solutions

• Inbound and outbound call handling
• Email and live chat support
• Social media customer engagement

📊 Back-Office Services

• Data entry and processing
• Documentation and administrative tasks
• CRM and database management

📈 Sales & Lead Generation

• Lead sourcing and qualification
• Appointment setting
• Sales pipeline support

💼 Virtual Assistance

• Dedicated remote staff
• Task management and scheduling
• Business and operational support

🕒 Business Hours

Monday – Sunday: Open 24/7
Continuous operations to support global clients across time zones